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On a practical level, every decision to remove a post or suspend an account is highly contextual and requires often highly specific cultural competency. These rules recognize that some users can cause greater harm than others. Today’s decision affirms, once again, that no amount of “oversight” can fix the underlying problem.įirst, while the Oversight Board rightly refused to make special rules for politicians, rules we have previously opposed, it did endorse special rules and procedures for “influential users” and newsworthy posts.
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In the meantime, here’s our top-level breakdown: The decision is long, detailed, and worth careful review. Perhaps most importantly, the Board affirms that it cannot and should not allow Facebook to avoid its responsibilities to its users. Consistency and transparency should be the hallmarks of all content decisions. But it is also a careful and needed indictment of Facebook’s opaque and inconsistent moderation approach that offers several recommendations to help Facebook do better, focused especially on consistency and transparency.
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Today’s decision from the Facebook Oversight Board regarding the suspension of President Trump’s account - to extend the suspension for six months and require Facebook to reevaluate in light of the platform’s stated policies - may be frustrating to those who had hoped for a definitive ruling.